“Dear Derek, Thank you so much for all your help and for sending us Hilda. She was our tower of strength throughout this terrible time. You are truly blessed to have her in your employment. Her kindness and patience in dealing with my mom was phenomenal. Her skills and professionalism were greatly admired.
“That is AMAZING news you don’t understand what a relief this is for all of the children (we have been trying to get him to agree to some form of assistance for 2 years now).
I felt really good after our chat and we are really comfortable with this initial arrangement. They will start using you more and more as time goes on (but it is the start that was vital).
Most importantly now that we have specialists that can jump in 24/7 (as you say) if anything serious happens.
It is sincerely appreciated that you have kept me abreast via email and my dad has given me the same feedback – they are both very happy with this.
“Thank you for your support and service during the course of this year.
I cannot express how much I appreciate the service that you offer in today’s society and which goes unappreciated by some quite often. But believe you me, I do appreciate your soft heart and the offering that is extended by servicing the mature people in SA.
Stay blessed over the Christmas period and wish you all the best for 2020 and the next decade.
“My sister and I were so relieved to speak to you today. Thank you for your wonderful professional and friendly advice and for putting us at ease.
“That is one of the reasons I decided that my mom would not go to an old age home. My grandmother was at one and the stuff she had to endure was horrendous at times. My brother’s father-in-law had a better experience, but would definitely not get cared for 100% as your staff have done at our house. And if anything goes wrong, she is right here. Don’t have to waste precious time getting to her at some remote location.
The ladies are real stars too.
Catch you again.
“Thank you for your flexibility and approach, really appreciate it as it has been difficult to know upfront how Mel would progress. We have the surgeon follow up appointment this Monday as it is 3 months since the accident and are hoping that she can begin walking soon again. As such the lady who helps us twice a week can just pop in as and when needed on the days she is not working and we will then not be needing the carer service, so please do take this as notice thereof.
We are very grateful for the service and kindness that you and Christabel have provided; I will very happily be a reference and recommend AHN to other people who may be in need of this care and service.
“Please could I extend the services for my mom for the month of November and possibly, more than likely, December too.
The doctor is battling to get my mom’s meds right. She is suffering a lot. The doctor has put her on Cloment with huge side effects. Doctor is hoping to get her off this as soon as possible.
Your carer has been a tremendous help and such a kind and loving companion to my mom. She is amazing. Thank you, I am so grateful for this!
